物流政策

Last Updated: November 4, 2026

Thank you for shopping at My Store. This policy outlines how we ship your orders, the associated shipping costs, and important information regarding your purchase.

Order Processing
Unless otherwise stated on our website, orders are processed within 1 business day (excluding holidays).

Orders placed after noon, or on weekends and holidays, may begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email containing tracking information (if the selected shipping method supports tracking).

Shipping Methods and Delivery Times
Available shipping methods and estimated delivery times will be displayed at checkout. Delivery times are estimates—not guarantees—and are calculated from the moment your order is dispatched. Delivery times may be affected by carrier delays, weather conditions, or other events beyond our control.

Shipping Costs
Shipping costs are calculated at checkout based on your destination, the weight of your order, and the selected shipping method. Certain orders may qualify for free standard shipping, as indicated at checkout.

Order Tracking
Once your order has shipped, we will send you a confirmation email containing a tracking number and a link (where applicable). Please note that it may take some time for the tracking information to update in the system after you receive it.

Shipping Destinations
Currently, we ship to the United States.

For international orders, please be aware that customs duties, import taxes, and other fees may apply, and shipments may occasionally be subject to customs delays. Any applicable charges will be displayed at checkout before you complete your purchase.

Address Accuracy
Please carefully verify your shipping address at checkout. If you need to correct your address, please contact us as soon as possible.

Lost, Damaged, or Delayed Packages
If your order is lost, damaged, or delayed, please contact us, and we will assist you in coordinating with the carrier.

Changing or Cancelling Orders
Need to change or cancel your order? Please contact us as soon as possible. We may be able to modify your order before it has been dispatched; however, once a package is in transit, we are unable to make any changes. If applicable, any refunds resulting from an order cancellation or delay will be promptly credited back to your original payment method.

Have other questions?
Please reach out to our team at luisesti2065@outlook.com, or use the contact details provided in our Contact Information Policy.